Should your brand share and link out to your competitors’ content? Yes. Here is why. To provide the best customer experience on your websites and social media channels, it critical that you become the go-to information source. You need to treat information like a product.
Thanks to the internet and mobile devices with web services, customers are now in complete control. They can filter out the noise or messages that do not benefit them. Anytime. Anywhere.
As a result, your company needs to build strong relationships with your audience. You need to provide them with consistently valuable, relevant, and helpful information. Whatever the source is.
Treat your content like a product
With the rise and popularity of content marketing, it is important to treat information like a product. If you do so, you will be able to sell, cross-sell and up-sell more products and services. This will help you drive business growth.
With the rise of social media and content marketing, you need to report on our industry like the traditional media or modern online media sources do. You need to do so in many different mediums: text, video, images, etc.
Your competitors are more than just your traditional competitors. They are now your trade publications. The traditional media. They are any media outlet or blog or online publication. Anyone who talks about your industry or the products and services you sell is a competitor.
Become a media company
Your company should become a media company and tell their stories; not beg the media to cover your stories.
It is not as simple as saying “let’s become a media company.” It is the process of creating a more agile, adaptive and real-time approach to content marketing.
Take tips from professional journalists to create stories that don’t promote your products and services. It’s important to master the fundamentals of content marketing. It is mindset shift so it is important to learn the six steps to transform your brand into a media company.
As Progressive CMO Jeff Charney says, your brand should have “the breadth of ESPN, the innovation of Netflix, and the original content programming of HBO.”
5 reasons you should share your competitors’ content
Why would want to give a competitor free publicity? Why should you link out to and/or share their content? Won’t it drive website traffic away from our brand and we may potentially lose clients or prospects? Sharing or linking out to your competitors may feel counterproductive.
After all, they are your competitors for a reason. However, sharing or linking out to your competitors can work to your advantage. Here’s why.
1. Google determines what your company is all about and what industry you are in
As much you would like to believe it, you are sometimes not going to have the best content. It is important to share and link to other great pieces of content. Neil Patel, co-founder of Crazy Egg, Hello Bar, and KISSmetrics, links to his competitors multiple times a week and he says that is ok to give them traffic because he is doing what is best for his users.
In this video below, he explains how he puts his users first and ensure they get a great user experience from his website so they come back. In fact, 40 percent of his monthly traffic is from repeat visitors.
Neil also says that Google determines what your website is about when you link to your competitors and other sites within your industry. This linking helps Google determine where to rank your website. By linking to competitors, they may link back to you, boosting your search engine rankings.
2. You display confidence about your company
Sharing your competitors’ content can show your social media followers you are confident in your company and the products and services you are selling.
Companies who consistently create great content are not worried about sharing a competitor’s article. They are confident in the value they provide their readers through content creation and content curation. They become that “go-to source of information” that filters out the noise on the Internet that has so much content. Your company is now a media company so you need to report the stories.
3. People already know your competitors
Look at your company page on LinkedIn. It shows you similar companies (aka your competitors). If you Google your company’s competitors, you get sources like Hoovers, G2Crowd, Owler and Alexa , to name a few.
Your clients or prospects most likely will ask industry analysts like Gartner and Forrester about your competitors or similar companies anyway. By sharing and linking to your competitors’ content, you can control the conversation. You’ll look confident in the fact that your brand has nothing to hide.
4. It makes you more trustworthy and increases loyalty
Building trust with your audience is built up over years. To keep earning that trust, you need to share and create valuable, relevant content daily. That way, your audience will keep coming back for more information. They will become loyal to your brand because you provide helpful and insightful information.
Companies that provide value and insights are winning their customers or clients over. In fact, 74 percent of buyers choose the sales rep that was first to bring value and insight. And 82 percent of buyers viewed at least five pieces of content from the winning vendor.
Your competitors are your competitors for a reason. They create content like you do and sometimes, their content is worth sharing because it is helpful and informative. The key is to provide consistent content that your audience can consume. It doesn’t matter if it is your content, your competitors’ content, or someone else’s content.
5. It makes you better at what you do
By sharing and linking out to your competitors’ content, it makes your content better. The goal for of your content is to help your audience. So it critical to understand what you are up against and what your clients or prospects may be reading.
For example, you can ask yourself: What makes their content great? What makes it worth sharing? Can you use the idea(s) presented in their content and expand upon it? People will be more likely to trust you if you talk about it in a way that you understand how it stacks up against your competitors.
Take Marcus Sheridan, for example.
He is best known for his revolutionary marketing strategy of answering his customers’ questions. Yes, all he is does is answer his customers’ question and … he writes about his competition a lot.
Stop caring about the competition
His swimming pool blog talks about subjects no one else talks about such as comparing swimming pools types, swimming pool companies and the best and worst of practices of pool builders.
He wrote an article about the two major fiberglass pool manufacturers in his industry. The article has been read thousands of times. It ranks first for many keyword phrases and most of the comments asked his pool company for tips on which brand to choose.
Sheridan’s bottom line: stop caring about the competition. Start caring about your customers by answering their questions with your content and the content you share and link out to.
Be confident in your work and don’t fear your competition. By sharing and linking out to your competitors’ content, you can make sure your readers and followers are more loyal. It helps you become that go-to source of information. It increases the chance of getting traffic and shares back from your competition. Remember, if it benefits your community, share it.
Become that go-to-information source by sharing your competitors’ interesting blog articles, writing responses to their blog articles, allowing your competitors to write guest blog posts on your blog, and summarizing the most important news and best articles in your industry, including those written by your competitors.
The bottom line: to become known as an expert and thought leader in your industry, you have to have comprehensive resources. You will need to tell compelling stories, no matter the source. Be confident. Show your audience that your brand is built around helping them solve problems.
It will give your competitors a reason to promote your content and your audience a reason to promote and recommend your brand as a place you must go for information. When sharing and linking out to your competitors’ content is done correctly, it is a critical part of building your thought leadership online.
What are your thoughts on whether you should share or link out to your competitors’ content?
Do you share or link to your competitors’ content? Did you get push back internally or others in your industry when you share competitors’ content? What reasons would you add to this list?