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Simple tips to boost your customer experience

How to boost your customer experience with 5 simple tips

On August 27, 2020November 26, 2020 By mattroyseIn Digital Marketing

Here are the top 5 things you can do to boost your customer experience. This helpful tips will you create an exceptional customer experience.

Ways to use social media to improve customer engagement

5 ways to use social media to improve customer engagement

On August 25, 2020August 20, 2020 By mattroyseIn Digital Marketing, Social Media

Keep these 5 things in mind when deciding how to use social media to improve your customer engagement.

Increase customer loyalty

5 steps to increase customer loyalty

On April 21, 2020June 3, 2020 By mattroyseIn Communications & PR, Marketing, Social Media

Learn why customer loyalty is so important and how you and company can increase it.

Chatbots benefits and drawbacks

Chatbots: benefits and drawbacks you should know [infographic]

On February 27, 2020July 18, 2020 By mattroyseIn Communications & PR, Digital Marketing

Chatbots are emerging as a cost-effective customer service channel for businesses. Read about the benefits, opportunities, and challenges of chatbots.

Utilize customer feedback

How to utilize customer feedback for your business

On October 3, 2019July 19, 2020 By mattroyseIn Digital Marketing, Social Media

Discover how to leverage social media interactions to benefit your business and to connect with your customers and prospects by building relationships.

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About Matthew Royse

Matthew Royse

Matthew Royse

Matthew Royse is the marketing director for Syntax, a leading global managed cloud provider for mission-critical applications. Matthew has 20 years of experience in marketing and communications working in many industries such as financial services, technology, media, and entertainment. Matthew taught social media and digital marketing classes at Duke University.

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